Today's customer is everywhere. They browse your website on their phone, visit your physical store to try the product, and might eventually buy it online for home delivery. This is the Omnichannel reality. If your Point of Sale (POS) and eCommerce website are separate, you are missing the full picture.
The "Click and Collect" Advantage One of the biggest trends in retail is buying online and picking up in-store. With Odoo, this is native functionality.
Unified Customer Data: A customer walks into your store. Your cashier pulls up their profile on the POS and sees they bought a specific item online last month. This insight allows for personalized service and upselling.
Loyalty Points Everywhere: Allow customers to earn points online and redeem them in-store (or vice-versa). This drives retention like nothing else.
Real-Time Inventory Across Channels Nothing kills a sale faster than a customer buying an item online, only for you to realize you sold the last one in the store five minutes ago. With Odoo’s integrated system, your inventory is the single source of truth. A sale at the counter instantly updates the stock level on your website.
Simplified Accounting Instead of reconciling reports from your website and your cash register at the end of the month, Odoo posts all sales—digital or physical—into one general ledger. Your accountant will thank you.
Conclusion Don't treat your online and offline stores as separate businesses. Unite them with Odoo and provide the seamless experience your customers expect.
Boost your retail sales today. Ask us about our Omnichannel Odoo solutions.